Robert Bosch Tool Corporation
Senior Channel Manager
June 2009 – Present
January 2019 – Present
- Channel marketing leader for commercial professional distribution channel.
- Leads agile cross-functional team to develop and execute marketing strategy.
- Ownership over pricing, promotions, profitability, and sales forecasting for both existing product portfolio and new product launches.
- Secured several customer partnerships to place Bosch cordless power tools nationwide.
- Negotiate programming adjustments and promotional requests with finance, sales, and distribution partners.
- Continuing role as agile team developer for new UX inspired mobile application.
- Partnering with team leaders to improve business processes using CRM and supporting software tools.
National Service Manager
April 2016 – January 2019
- Led a multi-level, 50 associate, department focusing on power tool repair, spare parts sales, and technical product issue resolution.
- Actively evolved service strategy and business model.
- Drove a cultural change in customer service mentality.
- Optimized long term service resource allocation.
- Agile team developer for new UX inspired mobile application.
- Used design thinking methods to synthesize user needs into relevant mobile application feature sets.
- Mapped service feature flow and supporting backend data flows for mobile application.
Marketing Manager
April 2014 – April 2016
- Developed and commercialized concrete drilling and demolition accessories.
- Optimized product listings across distribution network achieving $51M in sales (+21% vs PY) and $5M in operating profit.
- Created and delivered winning Home Depot product line review strategy; won a $35M/year contract.
- Developed digitally integrated new product launch campaign for “Speed Clean” concrete drill bits that evolved into the Bosch “Dust” initiative.
- Served as “face of the product” giving multiple video interviews to trade press.
Channel Manager
April 2013 – April 2014
- Managed accessory portfolio for Menards and mass market channel.
- Analyzed customer accessory portfolio improving sales and profitability.
- Won line review contract at Menards netting +$1.3M incremental sales.
- Drove mass market accessory revenue +30% over prior year.
Product Manager
January 2011 – April 2013
- Managed wood and metal drilling accessories business in North America.
- Aligned network and development resources with category vision to win $12M incremental wood drilling contract at Home Depot.
- Delivered revenue growth +8% over goal.
- Increased margins 15% by initiating cost reductions and dropping unprofitable skus.
Associate Product Manager
December 2009 – January 2011
- Turned a woodworking accessory SKU loss at Home Depot into a $1M incremental sales win with Amazon.
- Eliminated dead inventory improving operating cash flow by 6% of sales.
Management Trainee
June 2008 – December 2009
- Recruited into Bosch sales and marketing executive management training program.
- Supported business development projects including:
- New product development research
- Sales presentation preparation
- Coordinating trade publication PR event
- Lived in Stuttgart, Germany for 3 months doing new product research as part of final rotation project.
Education
Saint Xavier University – Class of 2004
Major: Political Science
Minor: Public Administration
University of Illinois at Chicago - Class of 2008
Focus Area: Strategic Marketing & Management